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Printer Not Showing Up

If your printers aren't showing up on the dashboard, follow this guide!

1. Bambu Lab Printers​

1.1 Check Serial Number​

Double check that the serial number in AutoFarm3D matches the one on your printer's LCD exactly. If it is wrong, AutoFarm3D cannot communicate with the printer.

1.2 Check AF3D Version​

If you are on an old version of AutoFarm3D, you may encounter issues when tryint to connect a Bambu Lab printer. To ensure you are on most up-to-date version of AF3D, please follow this guide.

Please check that ALL HUBS are on the same version. How to check hub versions.

1.3 Check SD Card​

If the SD card was previously used, it may contain residual data. Check that the SD card was formatted using SDCard.org and that you used the "Overwrite Format" option (NOT Quick Format).

1.4 Contact Support and Send Logs​

If your printer's serial number is correct and all your hubs are up-to-date, please create a support ticket so that our team can dig deeper. To do this, please follow this guide.

2. Non-Bambu Printers​

2.1 Check if your printer is detected by the Pi / Hub​

  • Go to <IP>:3030 the software center of the Hub that your printer is plugged into.
    • E.g. 192.168.1.123:3030
    • If you don't know the IP of your hub, you can find it by following these steps.
  • Scroll down and check to see if your printer is shown in the list under Devices & Ports.
  • If no devices are shown, or the only entry is "Unrecognized device", then there is a USB connection issue.
    • Please note that AutoFarm3D is not compatible with printers running Klipper or Duet/RepRap firmware.

2.2 Check SD Card​

If the SD card was previously used, it may contain residual data. Check that the SD card was formatted using SDCard.org and that you used the "Overwrite Format" option (NOT Quick Format).

2.3 USB Connection Issue: Check the USB cable connecting your printer to your Pi / Hub​

  • Make sure it is plugged in on the Pi/Hub side, as well as the printer side.
  • Make sure it supports data transfer. Some cables are only for charging.
  • Make sure the cable isn't broken.
  • If in doubt, try a different USB cable. The cable that came with your printer should work.

2.4 Printer shows up on the Hub Configuration Center (IP:3030) but not on the main dashboard (IP:8080)​

  • If your Hub is in Worker mode, then you will need to connect to your Command Hub's dashboard <Command Hub IP>:8080 to see the dashboard.
  • Try doing a hard refresh on your browser. Hold "ctrl" and click the refresh button on your browser.
  • Try rebooting your hub. Click on the Reboot button under the Quick Controls section of the Hub Configuration Center.