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Printer Not Showing Up

If your printers aren't showing up on the dashboard, follow this guide!

1. Bambu Lab Printers​

1.1 Check Serial Number​

Double check that the serial number in AutoFarm3D matches the one on your printer's LCD exactly. If it is wrong, AutoFarm3D cannot communicate with the printer.

1.2 Check AF3D Version​

If you are on an old version of AutoFarm3D, you may encounter issues when tryint to connect a Bambu Lab printer. To ensure you are on most up-to-date version of AF3D, please follow this guide.

Please check that ALL HUBS are on the same version. How to check hub versions.

1.3 Contact Support and Send Logs​

If your printer's serial number is correct and all your hubs are up-to-date, please create a support ticket so that our team can dig deeper. To do this, please follow this guide.

2. Non-Bambu Printers​

2.1 Check if your printer is detected by the Pi / Hub​

  • Go to <IP>:3030 the software center of the Hub that your printer is plugged into.
    • E.g. 192.168.1.123:3030
    • If you don't know the IP of your hub, you can find it by following these steps.
  • Scroll down and check to see if your printer is shown in the list under Devices & Ports.
  • If no devices are shown, or the only entry is "Unrecognized device", then there is a USB connection issue.
    • Please note that AutoFarm3D is not compatible with printers running Klipper or Duet/RepRap firmware.

2.2 USB Connection Issue: Check the USB cable connecting your printer to your Pi / Hub​

  • Make sure it is plugged in on the Pi/Hub side, as well as the printer side.
  • Make sure it supports data transfer. Some cables are only for charging.
  • Make sure the cable isn't broken.
  • If in doubt, try a different USB cable. The cable that came with your printer should work.

2.3 Printer shows up on the Hub Configuration Center (IP:3030) but not on the main dashboard (IP:8080)​

  • If your Hub is in Worker mode, then you will need to connect to your Command Hub's dashboard <Command Hub IP>:8080 to see the dashboard.
  • Try doing a hard refresh on your browser. Hold "ctrl" and click the refresh button on your browser.
  • Try rebooting your hub. Click on the Reboot button under the Quick Controls section of the Hub Configuration Center.