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Dashboard Freezing/Not Loading

  1. AutoFarm3D Not Loading When Accessing (IP):8080
  2. Dashboard Freezing
  3. The Dashboard is Lagging

1. I found my IP, but AutoFarm3D does not load when trying to access (IP):8080​

It can take a minute or two for AutoFarm3D to boot, especially for the first time. Wait 5-10 minutes and try again. Try accessing <IP>:3030 instead of <IP>:8080. E.g.: 192.168.1.123:8080 This will show you the debug page where you will be able to contact us and send logs so we can help you troubleshoot.

1.1 Update timezone​

If your printer LCD displays an IP, but the UI does not display when you are trying to access, it may be that the timezone of your RPi / Hub is incorrect.

  1. Open the command prompt/ terminal of your computer.
  2. 2 For Raspberry Pi, type ssh pi@<your_ip> (eg. ssh [email protected]).
  3. For Print Farm Hub, type ssh rock64@<your_ip> (eg. ssh [email protected]).
  4. Type in yes to connect.
  5. Enter 3dque for your password.
  6. Type in date and check to see if your date matches your local time.
  7. If it does not, type in sudo raspi-config
  8. ‍Navigate down to 'Localization Options'
  9. Go to ‘Change Time Zone' and select your region followed by your city.
  10. Once that has been completed, use your left and right arrows to head back and finish.
  11. You should see on your command prompt/terminal that it has updated to the correct time zone.
  12. Once completed, try accessing the UI once again on your local browser.

1.2 Check for firewalls​

Check to see if your network has a firewall that prevents you from accessing the RPI remotely.

  • Look in your router settings for either “Wifi Isolation” or “Network Isolation”.
  • It’s often enabled to prevent wifi devices from seeing each other or from wifi devices accessing the rest of the local network.
  • It will likely be under Wireless > Advanced Settings, it will need to be disabled.
  • You may have to contact your internet service provider to help with configuring settings for your router.

Corporate networks commonly have firewalls in place. Contact 3DQue for help if you need help with network setup on a corporate network.

2. I can access the dashboard for a while, but then it freezes or stops working​

  • Use an IP scanner, such as, Angry IP Scanner or log in to your router to check if your router is changing your Raspberry Pi / Print Farm Hub's IP address.
  • To solve this issue, you will have to set a static IP for your RPi / Hub. This varies from router to router, so you may need to look up directions on how to do so.

3. The dashboard is lagging​

This may happen with some versions of some web browsers such as Firefox. Try using Chrome. If the problem remains, contact 3DQue support. This may also happen if you're running AutoFarm3D in "Command" or "Standalone" mode on a device with less than 2GB of RAM.