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Reflash Wireless Hub Software

How to Update 3DQue Software on a Wireless Hub (Rock64)

Wireless Hubs come preloaded with 3DQue software. If you are changing products, or if you want a fresh start, follow these instructions to reflash the software on your Wireless Hub.

Video Tutorial

This guide applies to:

  • ClickPrint3D
  • AutoPrint3D
  • AutoFarm3D

1. What you'll need

This list is so you can source everything yourself if you desire. The Wireless Hub available on our online store contains everything you need to get started.

ItemRequired Specs
Rock642 GB RAM
MicroSD card16GB, Class 10 Rating
Rock64 5V power supply3 Amps Rating
USB/SD to micro SD adapterNone
USB Wifi adapter OR Ethernet cableNone

Note: If you're sourcing your own WiFi adapter, you'll have to install compatible drivers onto the Rock64. See this guide for instructions, starting at the section "Setup the Driver". Please note this is not recommended for beginners, and we cannot guarantee compatibility with every Wifi adapter.

2. Load Software Onto SD Card (5 minutes)

CAUTION: This erases all data on the SD card. Backup data before continuing.

2.1 Format SD Card

  1. Insert the micro SD card into your computer.
  2. Install and open SDCard.org SD card formatter (download here)
  3. Format your card using the "Quick Format" option.
Why we recommend using the SDcard.org formatter

Your computer likely has a built-in SD card formatter, but they can be unreliable, especially if the SD card previously contained a Linux file system. The SDcard.org SD Card Formatter produces identical results on Mac and Windows computers, and works on any SD card, regardless of what file system it contains.

2.2. Choose Software

  1. Install and open Balena Etcher (download here).
  2. Click ‘Flash from file'.
  3. Select the ClickPrint/AutoPrint/AutoFarm-x.x.x.img file you downloaded from your confirmation email.
Can't unzip the file?

Mac computers sometimes have issues unzipping large files. For a fix, please follow this guide

2.3 Write to SD card

  1. Click ‘Select target’ and select your SD card.
  2. Select 'Flash' and wait until it's finished. Writing to the SD card may take up to 15 minutes.

3. Input Wifi Information (2 minutes)

Next we need to tell your Wireless Hub how to connect to your WiFi network.

Once Balena Etcher has finished writing, some windows may appear saying "You need to format the disk in drive X: before you can use it. Format now?". Select Cancel and close them all.

  1. One of the new drives on your computer should be named "boot". Open this drive.

    boot drive

  2. Open the file named "wifi.txt" using a text editor like Notepad (Windows) or TextEdit (Mac).

  3. Fill in your WiFi name (SSID) and password.

    Make sure there are no spaces after the colon or at the end of your SSID/password.

    Example wifi.txt:

        # Put your wifi information below, it is case sensitive. Type it directly after the colon:like this.
    network-name:Example Network Name
    password:Example-Password
  4. Save wifi.txt, then safely eject the SD card from your computer.

4. Plug Everything in (1 minute)

Make sure the Hub is turned off and unplugged.

  1. Insert micro SD card into the Hub. The SD slot is spring-loaded. Push until the card clicks into place.

  2. Connect a USB cable from your Hub to your 3d printer.

  3. Connect WiFi antenna OR Ethernet cable:

    1. WiFi: Plug in WiFi antenna. Ensure the antenna is tightly screwed onto the USB block. You can do this by gently turning the plastic where the golden metal contact is exposed.
    2. Ethernet: Connect an ethernet cable.
  4. Connect the power supply. Your Hub should power on and begin booting up.

    plug in wireless hub

5. Log in to 3DQue Software (5 minutes)

Note

On first powerup, please allow for up to 15 minutes for the Wireless Hub to self-configure and adapt settings to your printer. It will be ready to use when you see an IP address appear on your printer's LCD screen. Please do not unplug the hub during this process. Subsequent boot-ups will be much faster.

5.1 Finding Your IP Address

To access your Wireless Hub from your computer, you will first need to confirm the Wireless Hub's IP address. When the Wireless Hub successfully boots and connects to the internet, your Wireless Hub's IP address will show up on the printer’s LCD in the format xxx.xxx.xx.xxx:8080

find ip

‍If you are having issues finding the IP or unsure if your Wireless Hub is functioning correctly, please see our Network Troubleshooting Page.

5.2 Log in From Your Browser

  1. On your computer, open a browser and enter the IP address followed by “:8080”. You should now see the 3DQue login screen.
  2. Sign in to your 3DQue account. If you don't have an account, please create one.

6.0 Next Steps

Check out our Tutorials to learn how to use your new software!